Precautions at Hilton Barbados

As we at the Hilton Barbados Resort welcome you to our beautiful island, there are a number of precautions and safeguards being implemented to protect, both visitors and locals while on island. Remember to check the protocols prior to your departure as the current protocols are constantly changing.

For the latest updates on Coronavirus and travel protocols for Barbados visit: http://www.barbadostravelprotocols.com/.

The way we travel looks a little different right now and we want to update you on a few things should you choose our hotel.

Quarantine

 

Current protocols mandate all travelers will be required to:

  • Take a PCR Test – Within 3 Days of Arrival
  • Take a Rapid Antigen Test and remain in quarantine at the hotel for a minimum of 6 days – On arrival at the airport
  • Take a PCR Test with results being available within 48 to 72 hours – After arrival/While in quarantine at the hotel

 

For full details on the testing requirements on arrival, visit: http://www.barbadostravelprotocols.com/.
For requirements on testing for returning flights check your local area.

 

Testing Options

 

For your testing needs, outlined below are third party service providers that you may reach out to, to coordinate your test.

  • Approved Government Facilities (Free of cost; taxi expense to be added) – Tel 246- 536-4500
  • Belle-Med Lifestyle Medical Centre; located in the Hotel Lobby for your convenience (PCR US$150 per person, Rapid Antigen Test US$125) – Tel no: 246-285-6271
  • Urgent Care Mobile (PCR US$200 per person, Rapid Antigen Test US$125). – Tel no: 246-538-3838

 

The hotel does not take responsibility for the tests, test results or variations in prices, third party providers or any matters pertaining to the tests and results.

 

Food & Beverage – Meal Plans while you wait

 

During your stay in quarantine, there will be a set meal plan including Breakfast, Lunch and Dinner including a non alcoholic beverage with meals at the following prices:

  • Adults (11+ and older) – US$60 plus 17.5% VAT, 10% Service Charge
  • Children (between the ages of 5 and 11) – US$30 plus 17.5% VAT, 10% Service Charge
  • Children under 5 years – Free

 

The cost for this meal service will be added to your room charges.

 

Snacks

 

An a la carte snack menu is available from 7am – 10pm daily.

**Note: Meals are based on a rotating set menu. Dietary requirements and allergies will be accommodated.

 

Contact Us

 

For further information please contact our Reservations team at Reservations.Barbados@Hilton.com or tel: 246 426 0200.

 

Masks and Face Coverings

 

The safety and well-being of our guests and our team members are our utmost priority. While on property masks and or face coverings will be required in all indoor public areas.  Effective February 3, 2021, mask wearing in Barbados will be mandatory except for those who cannot wear a face covering as a result of a physical condition or other special circumstances.

Hilton Barbados Resort adheres to laws and ordinances as mandated by all government agencies For all current requirements for travel to Barbados, please visit: http://www.barbadostravelprotocols.com/.

 

Hilton Barbados Resort enhanced cleanliness regime and Hilton CleanStay

 

Hilton CleanStay builds upon Hilton’s already high standards of housekeeping and hygiene, where commercial-grade cleaning products and upgraded protocols are currently in use, to ensure Hilton guests enjoy an even cleaner and safer stay from check-in to checkout. For more information: https://www.hilton.com/en/corporate/cleanstay/

 

FAQ’s:

 

Do you offer on-site COVID-19 tests?
Guests visiting Hilton Barbados Resort can access COVID-19 testing options through a third-party on-site medical provider.

Are appointments required?
Yes, appointments are required. Walk in service is not available. Registration for next day appointments closes at 5pm and appointments will best be accommodated by reserving in advance.

How can guests make an appointment?
Guests should contact the hotel directly at 246 426 0200 or email: Reservations.Barbados@hilton.com for information. Hilton Barbados Resort can connect guests with the third-party medical provider to make appointments directly.

How much does the test cost?
Test prices vary. The third-party medical provider will offer pricing details based on the guest’s specific testing requirements.

Can I charge the test cost to my room?
Payment will be made directly to the third party provider. Credit card payments are the only available method of payment. Room charges are not available.

How long will the test results take?
Test results performed by the onsite provider will be available within 48 hours of testing. if not earlier. Depending on the lab capacity, there may be delays in providing test results. In such instances be prepared for a possible extension.

What is the destination doing to facilitate this?
For details regarding travel restrictions and protocols in Barbados, please visit: http://www.barbadostravelprotocols.com.

What amenities are open?
Lighthouse Terrace Restaurant, Cuppa Café and Water’s Edge Restaurant and Bar, Hilton Fitness by Precor, Eforea Spa, Kids Club, pool and beach facilities are open and fully functional. The opening and operations of these amenities are currently mandated by the Government of Barbados COVID-19 directives. Please review the protocols of Barbados prior to travel.

These amenities are available to guests who have received a second negative PCR test and are no longer in quarantine.

Housekeeping and Laundry Services available
In keeping with our health and safety protocols our housekeeping and laundry services will not be available while you are in quarantine. However, additional amenities can be delivered to your room as required.

How can I book private transportation from the airport?
Contact BGIHI-GuestServices@hilton.com to arrange your airport transfers.

Contact Us
For further information please contact our Reservations team at Reservations.Barbados@Hilton.com or tel: 246 426 0200.